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FREQUENTLY ASKED QUESTION

  • The neoprene Nappy prevents leakage of those unwanted leaks protecting your baby, you and all the other pool users. The snug fitting nappy covers all of the baby's bottom nice and tightly, the soft but effective ribs made from nylon Lycra mix are designed to grip around the tummy and thigh to hold the neoprene nappy in place on the most wriggly toddler.

  • Wrap/wetsuits are durable, comfortable and will help your baby stay in the water happily for longer, by keeping them 1-2 degrees warmer than they would be without it.

  • We recommend that you leave at least an hour before feeding your child.

  • If your child is not yet potty trained, please ensure that your child is wearing a swimming nappy that is snug around the thighs and waist to prevent any accidents in the pool. We require a 2-layer system, with a disposal disposable swim nappy (available from supermarkets and larger chemists next to the normal nappies) under a reusable neoprene swim nappy. We recommend the Happy Nappy, made of 1mm supple, stretchy neoprene and finished with super soft, snug fitting, deep bands of fabric with high rubber content to keep all nasties inside.

  • You will need to bring along your own towels and for babies. We recommend that you bring a changing mat, although we do provide them if you are unable to do so. Young children will often sleep very well after a swimming session – an added bonus!

  • Please be aware that the swimming pools are sometimes out of action due to circumstances beyond our control (usually broken boilers, water temperatures or soiling in the pool). In such cases cancelled classes will be credited forward to your next course. In these circumstances, you will always be contacted by text or called directly just as soon as we are aware of a problem. We will also send out an explanatory email with details of revised course dates.

  • Our courses are 7-9 weeks long. Midway through you will be emailed to find out if you would like to book on to the next stage of your course.

  • We ask that you do not bring your baby to classes if they are poorly. They are unlikely to enjoy the classes if they are under the weather and could pass their illness on to the other children.

  • Please note that we are under no obligation to refund your money or issue credits for classes in the event that you or your are unable to attend part or all of the course. Unfortunately, our costs remain the same, whether or not everyone is present.

  • We ask you to be ready at the side of the pool to begin the class promptly at the time stated.

  • Each pool has its own parking system. You will be advised once you have booked one of our classes!